Stainless steel sinks warranty

Nautika limited lifetime buyer warranty – Residential sinks

Nautika offers a limited lifetime warranty on all Nautika stainless steel sinks used in normal domestic installations for as long as you own your sink. Nautika warrants its sinks to be free from all manufacturing defects in material and workmanship. Nautika will repair or replace, at no charge, excluding labour and transportation costs, any sink supplied by Nautika that is proven to be defective under normal use.

An equivalent replacement will be issued to the original owner provided the defective sink was installed in accordance with Nautika installation procedures, used and cleaned as recommended and not damaged due to abuse, misuse or negligence. Stains, scratches and chips are not deemed to be defects in manufacturing.

Also, Nautika is not liable for stains, scratches and chips that happen under normal use over a period of time. In order to maintain your stainless steel sink in its original appearance, refer to the cleaning instructions supplied.

Nautika shall not be held liable under this warranty where the sink has been used in a non-domestic application, improperly installed, or damaged from the impact caused by a heavy object being dropped on the sink or from improper handling. Nautika shall not be liable for any inconvenience or expense for material or labour related to the removal or replacement of a defective sink or for any loss or damage to any person or property whatsoever resulting from the defective sink. All transportation costs to and from the point of purchase will be the responsibility of the purchaser.

All documentation, parts and accessories must be returned with any defective stainless steel sink and be in the original packaging. The only acceptable proof of purchase is the original dated sales receipt which must be retained by the customer. Nautika reserves the right to inspect any stainless steel sink that has been found to be defective prior to a replacement stainless steel sink being issued.

Exclusions Under This Warranty

Waste fittings, waste chutes, strainers etc. and any accessories that accompany the stainless steel sink are excluded from this warranty. All stainless steel sink accessories are guaranteed to be free from manufacturing defects for one year. This warranty is limited to the replacement of the defective product at the location of purchase. Nautika is not liable or responsible for special, indirect or consequential damages occurring or in connection with the performance or use of its products under this warranty.

Return Policy

Upon purchasing a product, you must thoroughly examine the product for defects and these defects must be reported to the point of purchase within 48 hours of the purchase in order to qualify for a return. If a product needs to be returned it must be taken back to the original point of purchase. Returns will only be accepted for up to 30 days after the original date of purchase.